Can't recommend self service- the amount of time it takes to check the truck out is not efficient. Trying to find the lock boxes by photo when they're not immediately by the truck is a joke. The app dropped the codes for the lock boxes then reloaded by the time I walked over to the boxes and I had to call U-Haul to retrieve the lock codes because they wouldn't pull up a second time. Missing equipment (2 Hand trucks) upon arrival had me scrambling calling U-Haul main to redirect me to the route 37 U-Haul to obtain ONE hand truck that they could spare, that put me over an hour behind schedule. My rental was meant to begin at 8am. By 8:45am I was finally pulling off the lot to drive to Tom's river to beg for a hand truck instead of meeting my movers followed by stopping to get gas- upon arrival the truck had half of a tank. There should be a heads up that that would be the case as again, I wasted more time stopping at a gas station to fill up. Cannot recommend this location or self service. If I ever need to rent a truck again I'm going directly to the route 37 U-Haul.
Christine C
Exit 77 Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bayville, NJ 08721
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Quick and easy drop off
Jennifer BNone
THOMAS CEasy drop off through app!
Linsey AThe tire sensor light was on the entire time. There's body damage on the left side of the vehicle, an employee was not available to do a walk around with the van. There shouldn't be any alert lights on the dashboard when renting a vehicle & the damage that came with the van should have been documented on my contract. I've used uhaul in the past several times and they always inspected the vehicle with me when I took possession & when I returned the vehicle. That should still be done, I was very concerned about being charged for the damages from previous customers.
Mary C