The truck clearly needed to be vacuumed and wiped down. Also, the mobile check-in process was a nightmare at this location. The directions were trying to guide me through the gate to get to the truck(which the code didn't work anyways). The chat function in the app did not help my issue. But, there were clearly trucks parked outside of the gate and key boxes on the outside as well. I had to call a different UHaul place for them to transfer me to receive help and the correct instructions. I will now only rent a truck from the Chippewa location, not the Beaver Falls or Monaca location.
Gennifer D
The Vault Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Beaver Falls, PA 15010
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Tried to charge for mud on tire and a receipt from a previous customer. Def charged for gas when I have photos of the gas at pickup and drop off.
kevin tAsked for 6X12 trailer and was given 5X9 trailer. Total waste of time and fuel. Very disappointed.
GREG VDesk attendant was great. Don’t care for my experience with Uhaul, though.
Mollie MThe back of the truck had to be swept out of things including USED MASKS! Also in the front cab, candy(skittles) had to be swept out! Otherwise it was a very nice easy experience and the person I dealt with in the office was very friendly and helpful. I would certainly use them again!
MARY U