The crew was not very well versed in U-Haul rentals and instructed me to install the mobile app and complete the self-service process on my own. The person available at pickup was helpful and provided assistance, but no one else engaged or offered support during the return process. The app is filled with upsell prompts and add-on offers, which makes the overall experience feel cluttered and spammy.
ISRAEL A
Lucky Fuel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bellingham, WA 98225
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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The location is just fine but the UI for the self check needs an overhaul. It kept starting over again and again with no explanation as to why
ETHAN PThe counter employee was nice, gut the equipment check in was near impossible. The app didn't work and he struggled mightily with his tablet. He finally called someone who made it work somehow. The whole process of checking out a reserved truck took 45 minutes. Amateur hour.
PETE C