Last experience was a 4 star, this round was a 5 =)
Julie N
All Seasons Towing & Recovery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bend, OR 97702
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisPretty smooth transaction. Counter person was super helpful.
Jayme HThe 2 employees came and helped us as soon as we pulled into the parking lot. They quickly unloaded the trailer from the truck. Great customer service.
Jennifer VNice clerk, so no issues there. Unfortunately, he didn’t tell me to do the text questionnaire before leaving. He took me out to the truck, turned it on and said I was ready to go. I happened to see it on my phone after I already arrived at destination. Then, the online form was not working well with using the phone camera. I had to call Bend U-Haul (the place I started and was open)to tell them what happened about not being told to fill form before leaving and the ability to take pics was not working well. Clerk told me to just take regular pics as they have a time stamp. I did. All was fine on the way to take truck back to the tow lot I got it from. Unfortunately, the last spot to park the truck was so tiny and cramped to get the truck backed into, that I didn’t feel confident to back the truck in. I parked it next to another truck temporarily so I could find the key drop off box. By luck, though the place was closed to public by 4hrs, there was a nice guy there parking his tow truck that said he could back the U-Haul truck in for me and close out the account. I left before he parked the truck from the temp spot I had it, so I’m sure he did fine putting it back. Also, I had from multiple clerks that trucks weren’t actually available though the online reservation said they were. Bend U-Haul sent me to one lot that had the truck I was needing and did a reserve on it for me. When I got there, they did not have it, but were able to get the last one reserved at the tow truck lot.
Julie Noffice smelled of weed and employee didnt fallow up with email request
Tim F