The cashier did not know how to check the truck in. It took 3-days for someone to finally get it checked it in. There was no communication to UHaul about that, I received a call a 2-days after dropping it off from UHaul asking if I was going to return the truck! I messaged in 2-different evenings prior to as I was concerned it hadn't been checked in. Locations need to be trained on the processes and make sure they communicate to the company.
Douglas G
Owl Town Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Blairsville, GA 30512
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Once the app started working correctly I was able to check in and use the truck but that was an hour and a half later. Everything about the truck was great and the people that helped me with the app were also great. The app needs work
Ron PEasy, friendly drop off location. This is a convenience gas station store and they were SUPER kind. Perk, they are open until 9pm so we were able to drop off the truck after work. Great for people working and need a better window for pick up or drop off. Would for sure recommend them again!
Gina MDid not have the equipment I reserved. wanted to send me to another location that did not open for another 30 minutes. Were not pleasant about helping me, they thought I should pick up without help,. but I received no notification that it was a 24/7 pick up only. They did not know how to resolve my issues without getting on the phone with someone else and still did not provide the rental equipment I paid for!!!
Clifton FI ordered pads which were not provided, but I was still charged for them. This was the first time I used the online pickup from Uhaul - the person on staff at Owl Town knew nothing about the process, nor did Uhaul make the pickup process clear during the reservation process.
Raymond R