Counter person was not readily available at pick up time. Had to hunt them down in the shop.
Valerie C
TJD Repair And Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Blue Earth, MN 56013
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Everything went well!
Theresa TI reserved a U-Haul for Friday Dec. 22nd in Alexandria MN on Dec. 2nd. Days before my departure U-Haul contacted me and said I had to drive to Morris, MN which is 50 minutes in the wrong direction. I called U-Haul and the gal arranged for me to get my trailer form Blue Earth, MN which is 8 miles from my home. That is not what I wanted. I did not want to pull the trailer four hours up empty. I called Blue Earth (TJD Repair & Service LLC). They couldn't have been more helpful. In fact, they informed me that my drop off point on my return trip (Fairmont) wasn't a U-Haul dealer anymore. I would have dropped to a business that doesn't exist. I am sure U-Haul was only hoping to have a trailer in Alexandria when they took my reservation. I don't blame their staff, just the management that is scamming the general public and making their customers nothing but frustrated. Kevin Chaffee
kevin cThey are friendly and helpful, the shop is a converted gas station so it looks a little run down but they took good care of us, so I have no complaints at all.
Kendall OStop switching the size of the truck. It happened to me 2-4 times. I reserved a 15' truck then I checked then it went to a 17' then to a 26'. They did this without notice. I had planned on spending a certain amount then it almost doubled. I should be refunded the entire amount because of the mess up
robert c