I dropped off after hours, so I did not have contact with anyone here. That's why I answered no.
LEANNE H
Santa Fe Tow
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Blue Springs, MO 64015
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I did find the check in and out progress could be more simplified. If all the information including the ID and drivers license pictures and payment could be done prior. A contact number for people to actually reach someone that could help with the online check in and out process. would be quite beneficial. The 2 numbers I called both said I had to go to a facility that was open. Very frustrating.
Mary LLocation did not have the 2 dozen furniture pads that were requested in the reservation and I had to drive to another location in order to get them. If I knew this was going to be the case, I would have just picked up the truck at this alternate location. This was an extra unneeded stress when trying to move half way across the country. The truck I was given also had the check engine light on which I only found out after getting my car loaded on the tow dolly and getting ready to pull out. One of the representatives checked it and said it was just the maintenance code and cleared it. That said, the next day when I was starting my actual cross country drive after loading the truck, the check engine light came on again and stayed on my whole trip. This was yet another stressor for a cross country move that I didn't need. Fortunately, the road side assistance people told me it was probably just the maintenance or a sensor code and that I was fine to drive it and only had to be worried if it started blinking. I've used UHaul for most of my previous move and this was probably the worst one when it comes to the added stress due to the issues described above. That all said, the staff at the location was friendly/helpful and it seems like some of these issues are larger UHaul issues and not necessarily an issue with the location.
MATTHEW AThe team at snata fe tow is on top of it great to work with
Barry FThe truck was clean. The following was reported to the location: the transmission was sluggish and both shifting was rough, both accelerating & braking. 2 of the 10 blankets provided were damp, moldy, & unusable. Because they didn't have the dozen I reserved, they didn't charge for the blankets, but I would recommend that future renters check the package(s) of blankets before leaving the rental site.
CARI M