Rod at Lucky Peak Imports U-Haul was fantastic. I took it to the wrong location at Patkcenter. He went above and beyond to make sure that me and family were taken care of. His professionalism and personal touch really made the difference in my move. Thanks Rod!!!
Brooks R.
Stor It Parkcenter
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Boise, ID 83706
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- 5,0 - Cote moyenne des clients
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I was unable to complete my reservation online but received a text providing a number to call. Cassandra was my agent and did a great job collecting the information needed to make the reservation. At the store, Conrad had the truck ready and quickly got me on my way. Very good experience!
Steve D.Orange key drop box was not available, and since it was after hours, I kept the key so it wouldn't get stolen. The guy at the actual storage location was friendly but the U-Haul representative was curt on the phone. Not a good drop-off experience overall
Katerina M.Fix the app. It is ridiculous to have an app that refuses to upload photos that are required to move forward in the check out process. I will not be scammed out of $20 to have another person do my check out because your app is not functioning as it is advertised. That is robbery and I can not state how displeased I was with this process. And that is ignoring being on hold for 30+ minutes trying to get a hold of someone while I had to troubleshoot other methods on my own so I didn't incur a late fee. Absolutely pathetic and miserable.
Reagan B.The after hours drop off was very confusing. There is not a drop off area for the keys and the app would not let me get a code for the lock at the drop off location. A key drop would have solved my issue.
Nicholas P.