It was a poor experience overall, I usually would not give a poor review however in this case I feel inclined to because I reached out to customer service since we were given a truck with no gas - to the point where the gas light came on BEFORE we left the parking lot and we were told to “return the truck with the same amount of gas it came withâ€. We filled the truck up with a quarter tank since we weren't going far. We used it for less than half of the time we expected to use it and returned it very early. We were SHOCKED and disappointed to see a $30+ charge for returning it with less than a quarter of a tank of gas!! I sent an email to follow up and as of this review, I gave them ample time to follow up with me to rectify the situation. So displeased and will never return. If I had known, I would have filled up more or would have told them to give us a truck with more than fumes! So disappointed, will never recommend.
CASSIDY D.
Niharika Grocery & Convenience
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bowmanville, ON L1C1P8
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Favorite reliable no issue I'm happy with it
TAHER H.My Uhaul receipt shows $84,69 CDN Charged on my TD Visa $124,19 CDN Why?
Fred R.the only item is that the truck smell like the previous user smoke inside the truck and there was no way the smell went away so it was a bit of disappointment . But we were warned before by the owner of the u-haul location.
Elia M.Was very easy process thank you
J-Robert T.