Terrible 2 experiences with an owner who has no customer service skills (or appreciation). First time... we rented a uhaul online in November... and showed up at the right date/time/location to no truck... was rudely told uhaul corporate systems are difficult and we'd need to go to another location several miles away to get the truck we reserved. Second time... rented a uhaul today for an hour to move Christmas decorations to a storage unit. He was rude about uhaul corporate being firm on price when I inquired about a discount... and was downright nasty about "parking in front of the bay doors" for literally 5 minutes BECAUSE HE COULDN'T PULL HIS OWN CAR BACK IN THERE TO KEEP WATCHING FOOTBALL ON A SUNDAY! I was overly pleasant and understanding... for awhile before telling him exactly what i think. Maybe he's an amazing mechanic,.. maybe he have other stressors in his life...but I'd literally drive across the country to avoid having to interact with him ever again. So much for montana values and customer service prioritization.
Jacob M.
Avalanche Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bozeman, MT 59718
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Friendly owner and quick easy checkout.
John P.I told the person I talked to on the phone that I needed to move a refrigerator. When I went to pick up the refrigerator the truck was not tall enough to stand it up. I was not happy.
Larry B.Kirk was great. Very helpful. I had signed up for 24/7 pickup but didn't realize I had to go to my I haul and get the code. I thought you would just text it to me, not clear. Luckily he was there.
Karl N.Pick up location was not as promised
van F.