Parking options to leave personal vehicle would be an improvement, though I was able to find street parking a few blocks away
Douglas H
ABC Auto Works
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Brighton, MA 02135
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThis pick up / drop off location is great as are the folks working here, however because this is not an official uhaul office you do have to use the app to pick up and return. It seems that on days when lots of people are moving (end of summer) the app is quite unreliable and it might take as much as half an hour to pick up and return the truck via the app. Going to an official uhaul location instead might be advisable for this reason alone.
Hasan TNothing wrong with the equipment itself not with the assistance provided by the individual working at the auto place. HOWEVER, I need Uhaul the company to understand that they need to staff their pickup locations with Uhaul employees who can assist customers with their pickups instead of doing everything through a QR code on a wall. If someone's cell phone isn't working or if there's a glitch in the Uhaul app, how are they supposed to pick up their truck?
Joshua MKeep doing what you are doing. Easy pickup, easy drop off, simple for anyone who don’t want to or can’t use the app.
Ray BAs a person who rents car for the first time, I don’t know that I need to refill the gas tank to the original value. It is not clear in the pick-up instructions at all that I need to refill before return. It is only after I started the return process and the app calculated the gas prices and some gas refill service fee that I realized that I can refill the gas by myself to avoid the service fee. This type of fee charge was not clearly warned at pick up and I was extremely frustrated by this fee which I could have avoided easily.
Haopu Y