The truck was down the road from the building. That was not communicated. We located the truck, looked near the truck for the key pick up, and it wasn't there. Drove back to the building, located the key pick up location, picked up the key, and then had to go back to the truck. It was stressful. No one is around, it's in the middle of nowhere, it wasn't great.
Justin S
Automotive Specialties Repair & Services
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brimfield, MA 01010
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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The truck I rented had not been cleaned by the previous renter but the guy who rented me the truck swept it out. I'm sorry but I don't remember his name but I did appreciate his effort.
JAMES WThey did not include the furniture blankets which I was charged for. The phone number for the place goes straight to voicemail so I cannot even get a refund.
DANIEL Zmy reservation was for brimfield,ma. when call came in i was told pickup was in plainville,ct. 70 mi. away. told this was common practice if one wasn't available at my location. after over 1 hr. i was able to find vehicle. yes in brimfield,ma. automotive specialties were very accomodating. i should have been told by plainville of change and they should have accomodated me
frank lU-Haul changed my pickup location last minute claiming that they don’t have any trucks left but that is not my issue since I booked my truck a week before in Amherst and instead 1 day before pickup they made me drive all the way to Brimfield. Place was just a patch of land and was super weird and unsafe.
JOOHEE L