I would instruct your locations to please have there computers on at the time of the business opening time. We arrived to pick up our rental around 9 am. The business was open at 8 am. when we got there we had to wait 20 minutes plus while their computer did a update, then were asked the same questions that we filled out with we booked the rental, I received a call from district office 2 days after due date, wondering why the item hadn't been turned in on the time it was supposed to be. I believe this place was lacking the importance of knowledge on how important it is to finalize a customers return. I shouldn't have received a call about not turning in the item I barrowed, considering I had officially returned it like the agreement had asked..Mary T.
Moving Truck Rental in Brooklyn, IA at Lone Star Truck and Tire
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Brooklyn, IA 52211
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Brooklyn, IA 52211
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Your booking system is terrible You let a person book with no guarantee of the equipment being available I would not recommend u-haulRICARDO H.
Uhaul is a low priority to this business. The people are friendly enough, but I had to search thru an empty truck shop then a gravel lot to find someone. Also worth noting, your website looked hard for them to use and they had to go thru the whole process twice.Bill R.
Great service!James V.
Pickup and drop off went smoothly.Jeff K.
You could not improve anything. Drop off went quickly and smoothly. Truck ran great.TERRANCE R.
The hitch would not stay tight and had to be re-tighten after 100 miles. I had to install a brand new 2 inch ball, which was damaged by the trailer because it would not tighten properly. After knob would not turn no more, the hitch was still loose and hammered the whole trip. The lever catch would not stay tight. Highly recommend a mileage counter added and a preventive maintenance schedule be made.Mike L.
Great people to work with!!!!Laura T.
Be OPEN. Nobody there. Tried to leave message and was unable to do so because voice mailbox was full. Took WAY more time to do checkpoints ourselves.Jack S.
Always a great staff to work with. They are always polite and helpful!!Laura T.
The process of picking up is absolutely ridiculous and takes wayyyy wayyy too long. I would recommend informing customers that they will need two other peoples phone numbers and that they will be getting called, it would work better and faster.Caitlyn B.
I had gotten the wrong size trailer, my miscalculation. They were extremely helpful in switching out the trailers.Brenda B.
The lady was gone when we got there and the truck had bad steering and damaged all over it.Amanda R.
We rented a trailer, on our way to return the unit the hitch came loose and almost caused a major accident on a busy highway. The way the hitch locked on was faulty and caused damage to our vehicle as well as to the wire harness on the trailer. The company we rented from gave my husband an 800 number to call and was put on hold for over 15 minutes and still never got through.Cheryl D.
Overall the truck was ok when picked up. The back had some sand in it but not too bad. We did shop vac it out before loading furniture. There was some lunch trash left in the cab.Shawn K.
do not do the 24/hr service it is a pain, and the lady can not help you and will not call you back. customer service is your best bet if you make this mistakeBritni S.
They met me there on a Friday night after 5 PM. They saved the day by having a new truck on hand so I was ready on Saturday morning for my movers. When they didn't know how to do the paperwork so I wouldn't be charged more money for the second truck, they picked up the phone and found out. This location knows what customer service is all about!Laura W.
It was supper easy to rent and move our couch home!Annette H.