My lady friend ask for a dollie but didn't get one so oi couldn't get my refrigerator, stove,and washer,and dryer from my place so I had to leave she and I was on the phone when we call a uhaul place and when we can call the person we talk to said this is not the actual office so we the salesman said we reach the call center that we were connected too I didn't know that I thought it was the actual office so why is it set up like that so since they didn't us the dollie what can we do to get credit for that and also credit on the gas too when I got the truck to pickup it had 52 on the fuel range when I drop it off I made sure it was that amount but when I left the truck I had 67 on the fuel range when I feel it up so do I get credit back on the card but we are disappointed cause we didn't get the dollie I thought she said we requested and we loss out picking up our appliances I told somebody up at the location and they said they will give us credit back if we did ask for dollie and also I return the truck back earlier before 12pm the following day cause they close so don't my lady friend get credit for that too also I try calling the uhaul place bout the situation but no one pick up and ileft a voicemail instead also that why I rated it the way I did thank you for everything else and the common courtesy from that office location I went too
ERAN R
Storage Sense Brownstown
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brownstown, MI 48183
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Customer service was excellent. Would use this location again. Thank you
JOHN DN/A …..Great customer service!
MICHAEL BUsed this facility in the par. The best around this area. JK
JOSEPH KThe trailer was littered with wood chips and other debris. As long as I didn’t get charged for not cleaning it out, not a problem. The representatives behind the counter were great.
PATRICK S