Very convenient to my home!
Patricia P.
Palo Verde Equipment Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Buckeye, AZ 85326
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Robert S.Amazing customer service. Very clear with terms and conditions, amazing staff!!!!
Genesis F.The owner/operators were very nice people. Unfortunately, the wheel dolly I rented was a used up p.o.s. Their on line images of the dolly look shiny & new. The owner did make sure to point out the damaged fender to me & asked if I was OK with it. I've towed this car (A 2014 Hyundai Azera) several times with wheel dollies from U-Haul without incident. I had no idea this one was any different from the others I'd rented in the past. The "1st" problem I had was when I went to slide the drivers side loading ramp out. It came almost all the way out, then jammed, sticking out at an angle and I couldn't back the car off to adjust the car more to the right. It took me an hour in the street to fix the ramp. I called & the management very kindly did offer to send someone to help me, but I fixed it soon after speaking with them & called them back to let them know. I had "thought" that I may have pulled too hard on the ramp at 1st. It turns out that when you extend it to where it can be lowered to the ground for a car to drive up, it falls out. Now for the REALLY BAD part...When backing my car off the dolly, it tore the front bumper cover off the car, causing thousands of dollars worth of damage. (NOT exaggerating!) I had to duct tape it on, while on our trip. Once we got home, It took the help of two of my neighbors, using two large jacks & two jack stands to get the car off the dolly. It turns out that the metal loops that the inner portion of the wheel straps attach to, underneath the car, stick up quite high & when loading it on, the bumper cover just pressed against them & slid over. I never heard or felt anything to indicate that anything had rubbed or impeded the car going up onto the dolly. The mechanic from the shop I picked the car up from, who helped guide me on to the dolly in the 1st place, didn't sense anything wrong either. But backing it off, those metal loops hook the back edge & don't let go! I didn't bother trying to address it with U-Haul. I didn't take the optional insurance, & it probably wouldn't have covered it anyways. I have NO DOUBT that this is nothing new to them & they've got themselves covered from most any angle. Understandable that they have to, because of people over the decades that have tried to take advantage of them with false claims. Regardless, it SUCKS. I NOW know that there are different wheel dollies they rent, & that some of them will tear your car apart if you don't have someone standing guard, watching every inch of movement of the vehicle as it goes on & off. It would be nice if U-Haul actually would do something to help with this situation, as that thing "probably" shouldn't be in service anymore, without some sort of warning about use with a more modern, lower car. But I just don't think they will. I'll still rent from them. Now that I know there's a difference, I'll just make sure I don't get some old P.O.S. next time.
Michael J.It was closed but owner went out of her way to help I forget her name but she was very helpful
Tamatha C.