The inside of the truck cab was filthy with dirt and garbage left from the previous user. The gas tank was almost empty when picked up.Cheryl C.
Moving Truck Rental in Buckeye, WV at Buckeye Country Mart LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Buckeye, WV 24924
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Buckeye, WV 24924
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This location was very helpful. However, I only wound up at this location after I showed up to pick up my rental nearly 90 miles away and was told there was no truck for me even though I had reserved a month in advance.RALPH C.
I rented a trailer, and the clerk in the store did not even come look at the trailer with me. I was just given paperwork and told, "Be sure you get the right trailer." I had to complete the hook-up and inspection on my own. The clerk was very nice and friendly; however, it seems like there are some liability issues with not seeing the rental process all the way through.John P.
The place I picked the uhaul at was good. The people were very nice and helpful. On the other hand getting the uhaul was horrible. I spoke with Forest from the scheduling department in Richmond numerous times. He has NO customer service skills at all. I asked to speak to a manager because he never helped me he refused to connect me to Ronda.I made my reservation 2 weeks prior to my move. I understand the reservation cannot be confirmed until 48hrs before the reserved date. I confirmed with Forest that my uhaul was 1 hr away to pick up in Elkton Virginia. I also called uhaul in Elkton VA to confirm my pick up.Then 1 day before pick up I received can email that the uhaul was 2 hrs and 30 mins away in West Virginia. I called scheduling once again Forest picked up. I asked him what happened to the uhaul in Elkton VA. He said he doesnt know and he can't help me. I had to drive to West VA to get a uhaul and a toll dolly because I didn't have anyone to drive me 2 hrs 1/2. When I picked up the uhaul it was 1/2 full. I had to put gas and spend 80.00 to fill it up to go back to Staunton VA. I am so fed up and should not have had to drive all the way to West VA to get the uhaul. Drive through the back roads with a tow dolly and a truck bogger than what I wanted and put gas in the car. Forest made sure he picked up my called. I would like a credit for the money spent for gas. My friend Meghan Luckey 757-778-3168 also moved the same day. Forest cancelled her reservation 1 day before her move and she had to drive 2 hrs away also to get her uhaul. She had a 26ft truck and was charged 190. Her and I moved from the same town to the same city the same day. How is it that my truck was smaller and I was charged a total of 224. 00?Kimberly O.
I think it's a little bit pricey it cost us almost $400 to move never again will I use U-Haul but overall experience was OK besides the priceDenver W.
Check in and Check out went very quickly. Overall experience was good and reservations went smoothly.Jennifer P.
Excellent ServiceThomas W S.
The truck I rented had windshield wipers that were disintegrating with pieces of rubber flapping. The driver's door was sprung at some point and made so much wind noise I had to use earplugs to block out the noise. The truck stalled twice on the interstate. I contacted roadside assistance and they got me another truck.Albert P.
Very friendly and helpful people. The equipment was very well maintained and clean. Very happy with using this location again.Kelly B.
Nothing at all.Cindy was very helpful and pleasant while making my reservation.Very pleases with the service I received.Tim F.
the place is in a remote location. We had to travel around an hour to get there from the city we were at.Alexandra P.
A very easy and painless experience!Karen C.
I would only reccomend if you aren't trying to get something they dont have. I had to drive a hour to get my car dolly. Wanted 10ft truck, was given a 20 ft truck!Jeffrey P.
In this area of the country, it would be helpful to have AWD. Also, noted earlier, this location does NOT have cellular service due to restrictions by the Green Bank Observatory. Therefore, your corporate process should consider this. The checkout / checkin process were severely hampered by this.Lowell L.
Good staff...nice placeDave C.
The mileage charge has raised and way to much plus the usage fees.Michelle B.
Longer hours for returns.John P.
They were very nice and professional.Elizabeth M.
Nothing was as promised, leaving us hours behind. The truck we reserved and paid for didn't exist and we had to drive over 3 hours justbto get this one. Lousy experience. Never again.William S.
Be forthright, transparent, and honest about costs for mileage and extra days costs. Was able to explain that the pickup location did not do a good job of explaining costs.Paul D.
The location was far away from desired pick-up location. Also, roads to get there were quite difficult.Deb K.
This is a great service offered by the Buckeye Country Mart; however due to technical difficulties with the software/website, and what seemed like a lack of training and support by Uhaul, the process to pick up a Uhaul that we had ordered & provided payment and driver information for online already, took more than an hour. On moving day, this is unacceptable. I know there is new app, but in a place with no cell service or wifi, that solution will not help either. Uhaul should support the stores more, so they can make the customer experience better. Even after being on the phone with a Uhaul rep, it still took over 1/2 hour to get the paperwork printed.Scott C.
Friendly knowledgeable staff. Clean, easily accessible location. Highly satisfied!Kristi H.
When you rent from them don't give them your credit card for a deposit if you are going to pay cash.if you do they put a hold on your credit card for 5 to 7 day and you play he'll to get it back very poor customer service too....they are rude to you on the phone they have ppl that lie to you but some are very helpful. I WILL NEVER USE U HAUL EVER AGAIN BECAUSE OF ALL THE PEOPLE THAT TREATED ME LIKE CRAP AND WOULD HELP WITH THE PROBLEM THAT I HADCasey A.