Usually I use the U-haul in Salem Lake, which I love going to people are nice and it's easy to get in and out and I can leave my car there, but something went wrong with my reservation so they referred me to the Pine Street location in Burlington. It is located in a gas station which is fine but the area is small so I didn't feel like I could leave my car there while I used the rental. The woman that I spoke with when I picked up was very nice, however, the woman that was there when I dropped off was rude. She was filling a cooler and made me feel like I was bothering her while she worked. Told me to just throw the keys on the counter and go. I actually called u-Haul to make sure that I was actually shown as dropping it off because I didn't feel like she was going to get around to doing it at any time soon. I would not recommend this location to anyone.
Kathy J
United Petro LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Burlington, WI 53105
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Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe app doesn’t work properly, I had to reach out to resend photos of the truck, both times. The interior of the cab didn’t look like it had been cleaned. It had leaf litter and dirt on the floors.
Raven WThe gnetleman was very helpful.
Patricia PThe truck was full of leaves. There were a couple of loose moving blankets in the back. I folded them up and left them in there. It was also disappointing that I had to drive 15 miles one way to pick up and drop off the truck. The location had moved from the original promised location. (extra miles and extra gas) The lady that called me from U-Haul when I rented the vehicle was very polite and accommodating. That was a great experience. Overall, all still went well, and the equipment served its purpose. I will definitely continue to use U-Haul if I have a need.
FRANCISCUS MA very good experience, but I didn’t realize there was a charge of almost a dollar a mile.
gterald h