i had problems releasing the equipment on the app, i kept trying to contact support for over an hour, the car i rented was dirty and the equipment i rented was incomplete
Leonardo L
SF Express
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Burnaby, BC V5H2A1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 1,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The application of U Haul can be used properly as I can't upload the photos properly as required and that brought the problem I can't finish the online check-in myself. Pls check and fix this problem as I tried face this problem twice as I've used U Haul services for twice.
Yuen FHave someone there who understands what they are doing with the trucks, payments and booking system. Make the location better, the office was hard to find and an uncomfortable environment
Sam SThey do not come out to check the vehicle with you. I let them know that they printed the wrong fuel level on the contract and they just told me to send them pictures and they'd handle it. They did not handle it and I am left with a $115 fuel charge, even though I left the tank with more gas than when I picked it up.
Sheryl CUhaul neighborhood dealer is only a good idea if dealer can be physically present to help you. Unfortunately I am not able to get personal help as dealer told me to pick up truck using mobile app while dealer is at home on Sunday morning. On dealer and uhaul website both showed that this dealer is opened on Sunday morning. I struggled to register the app, took me 1/2 hour standing outside. Lucky it was sunny. If it was raining, I would it cancel it on the spot. Also the app direction is inaccurate resulted calling uhaul anyway. Overall experience, actual physical dealer should be presented, instead telling you customer to do mobile on the spot.
Ming-Yu L