#1. i scheduled a week before to have a truck at my location. also had pre-ordered products to be with the truck, did not happen. i had to go 30 mins away to get another truck, since my pre order was not there! none of my requirements (appliance dolly/hand truck) were met for what i ordered! i will not be using uhaul again i will find another company to travel with. if i or whom ever get online and reserve parts/truck. make it happen! terrible service!
anthony t
Main Street Auto & Tire LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Caney, KS 67333
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Our rental was on Saturday and they are not open. We used the app and phone service was terrible. It took over an hour to get through the check out procedure! We even called the phone number on the location for assistance but just got an answering machine. We tried to switch locations but could not find our size available close by. Maybe it will be better when the location is open to check out equipment, but not recommended on weekend check out.
Diana WThe staff at Main Street Auto are amazing and easy to work with I strongly recommend them if you are planning a move and you need a U-Haul they will make your rental process a breeze.
Leslie WMake sure to double check the lock code before giving it to someone on a weekend when no one‘s there. I was given the wrong code and had to spend my time on the phone trying to get a different code instead of driving to my location like I was supposed to. Also, the truck was dirty and had dog food in it on the floor.
Rebecca Cit would be nice if the attendant would hook up the dolly and inspect it and not say," its at the other lot down the street, heres the number , just take it. im off the clock now. " then upon return ,they say," take it to the house across the alley and leave it in the space next to the alley" every where else hooks it up , inspects the lights,photos, and puts it back when done.
Gary S