The agent at the U-Haul Drop-Off location was surprised by how low the ball hitch on my car was to the ground. The height of the ball hitch on my car is adjustable by flipping the hitch in the hitch receiver 180 degrees. The agent at the U-Haul Pick-Up location showed me how to twist the safety chains to shorten them so they would not drag on the ground. But he should have also shown me how to flip the hitch in the receiver so that the hitch and trailer tongue would be much higher and the safety chains would be more than one inch away from dragging on the ground. I had to stop several times to twist and readjust the safety chains to stop them from dragging on the ground (which I could hear). With the weight of the trailer tongue on the hitch, my hitch and the safety chains also scraped the ground when I went over uneven ground. Luckly, there was little damage to my hitch.
Steven D
Wyoming Organics
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Casper, WY 82601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Fantastic people!! Great atmosphere!! Clean, helpful, and had everything ready to go for me.
Jeffrey CThe u haul app needs an update. To prevent freezers. Took longer to pick up the truck due to problems accepting inputs. Over all it was a great experience, Jeff @ Wyoming Organics was extremely helpful by providing his private number and assisting when the business was closed. Thanks from a retired Veteran
Roger GVery helpful, very friendly and easy to work with. Would highly recommend to anyone
Christopher BVery small and tight drop off location (for a 26 foot truck with a tow dolly). We were instructed to call before we got there, but staff was unreachable. Eventually the line went straight to voicemail as if it had been shut off. I called the same number again while there, phone rang and the girl at the counter glared at me and said she'd been busy. Staff was also unknowledgable when we had questions. Ended up just filling out the drop off info in the app and hoped for the best.
BRENT Y