friendly and very good service. thank you.Cristian G.
Moving Truck Rental in Central Valley, NY at Mobil
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Central Valley, NY 10917
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The person who was there when I picked up the truck was rude and not friendly at all. I was given the keys and told to go around back and get it. The truck was dirty and there was garbage in the drivers side of the door. I have rented from uhaul before and have never received such awful customer service before. I returned the truck at the set appointed time. When I got there I asked that they check the truck. I was instructed that they would check it in the next day and send me a receipt. I have gave them they key and took Pictures of the mileage and waited. I did not receive my receipt until Monday day evening. I returned the truck in Friday at 7:30. This is not acceptable customer service. I will never use this location again, nor recommend it to anyone. I was also charged a 10.00 fee which I did not authorize when I made the appointment for the rental online. Yet I was still charged. Not happy at all.Antoinette R.
Your online interface needs improving. The emails that you sent got rejected/severely delayed by my ISP. Maybe review the html structure for spam like content that would be flagged. Optimum Online/Altice.FRANKJ M.
I had some trouble with the on line reservation. The manager at the location went above and beyond to get me through the process.Chris S.
Nothing more. Everything went wellThomas M.
Nice people run the place. it was convenient close to my home. I needed a 10 ft. truck that was readily available for me and the drop off was a breeze!anthony F.
The truck smelled of cigar smokeLuis F.
The wait time to call contact reference was a bit longEliot M.
The clerk chatged me for the cooverage 14.00 i told him i did not take it he said i did it on line he cannot do anything. Which i find hard to believe I did say this was bullshit He told me to go fuck mysrlf I want my 14.00 back I left before it got heated. This clerk is not a good representive of uhaul. I am moving and need to rent a truck i f this is how im treated i will consider otther options. Kevin cantyKevin C.
Hussane the clerk was very nice. The van was new,clean & ready to go. I only had the van a few hrs but was charged a full day. Also I was charged a 1.00 environmental fee. I returned the van clean & with the correct gas.edward S.
So amazing rent truck on central valley I recommend nice people nice service thanksbeningo N.
Drop off was really easy just like the pick upSHAKERA P.
I appreciate the Territory Manger "Dan Lasher" working with me. I had called him since my online reservation did not work as I could not process the steps needed online. He took care of me!!! In addition there was a slight delay with person working in the Central Valley mobile station as she was unaware of the rental. I was picking up the van prior to the UHaul manager arriving for the day. Please note she was not the UHaul Manager and was unaware of where the keys were. Dan was able to get her to find the key.Tim B.
Great service and very helpfulYesid P.
Place a sign where to drop off key Pave the lot, Very Muddy and tight spaced. Gas station customers park in front of entry to lot, had to ask people to move so I could get in. No signage anywhere. Very difficult to back truck out of there, and into an active gas station.eric F.
Agent was very rude to us on the return of the vehicleMelissa M.
Excellent Service!!!!BORIS V.
The agent was very helpful and quick. The truck was available and clean.LUIS F.
The truck was in horrible condition. There were no mattress pads available. Truck had two broken mirrors.Megan M.
The truck was in good mechanical condition, however the rear of the truck was dirty. There was some sort of greasy dirt on the floor. I tried sweeping it out, and used a cleaner to get some of the residue off, so I wouldn't track it into the house when unloading. I have a few pictures if you need them. Thanks.......RichRICHARD H.
The uhaul van had no gas it was.on empty, it smelled so bad when i asked for the management the cashier said there wasnt one available i will never use this place againAngelica P.
The van was dirty, had garbage in it. I was handed the keys and directed to find it myself. The low tire pressure light was at the time of pick-up. My confirmation stated $20 for the CDW however I was charged $30 on the contract which I did not receive until I returned home and read that email. When I dropped the van off I was given a phone to discuss the charge with "Chris" who said it would be corrected on the statement with the final amount of rental. It was not. I would no rent from this location again and I will be more diligent if I rent from UHaul again.Enola L.
great service, convenient locationVIRGINIA B.
Good experience, no issues what so ever! Called and was in a rental within 30 minutes. Would definitely rent again and recommend to others. Thank you.GLORIA B.
We did not get a copy of the contract. We were told that it will be e-mailed, but did not get that even. Hard copy of contract is very important for legitimacy of renting the truck or equipment, speciae road, if stopped for any check-up. We did not have license plate number or out-going mileage or gas tank level reading. This does not seem to be normal (not knowing if it is the U-Haul issue or the local agent's issue, but it is serious and very un-professional. We did not know how much money is being charged to us for the rental. I like to get an e-mail stating the resolution of this issue for my future renting, when needed.JAMIL I.