Don't treat customers like crap and then talk about them to another employee while that customer is still in the room, then lecture customer and refuse to apologize. Again, simple improvements that one would expect to already be in place. Uhaul is a shitshowKIRSTEN H.
Moving Truck Rental in Champaign, IL at U-Haul Moving & Storage at University Ave
Pour nous contacter
Champaign, IL 61820
(Betwn 3rd & 4th)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in Champaign, IL 61820
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
rude service. lost my return. no return call to tell me it was found the following day. i had to call and ask. never rent here again.CARRIE JO H.
The app should allow us to extend the rental if no one else has reserved it. That was very disappointing that it was not available in the app and the employee on the phone couldn't tell us the cost to extend nor if it was rented. You definitely lost out on money. I will most likely find another rental company.Jean M.
The clerk was uninformed and very disrespectful and dismissive. He installed the hitch (I had car hitch added a year ago at this facility and was fine)upside down! He had the chains and extension wires dragging on the pavement. THe wires rubbed raw and of course the signal lites stopped working. Thankfully a trucker called my attention to it and urged me to get the hitch fixed as it was obvious that it was only 2 inches from pavement. I stopped at Uhaul in Clarksville, TN and they graciously repaired the hitch installation etc. He noted in file and took photographs of the NEW installation. He noted that the original clerk failed to upload a photo. I absolutely believe this clerk purposely sabotaged me. I am considering a legal action.J D.
Very bad smell cigarette smoke cell I not really happy this timeRamesh Kumar V.
Uhaul has been there for all our companies vehicle needs. Their corporate account is excellent cost, flexibility, and vehicle condition.CHRIS D.
Corporate account is awesome and rates are acceptable.Chris D.
very good experience. pick up and return via phone was quick and easyWilliam S.
staff was unhelpful. instead of actually using all the information i provided online with the reservation they had to enter the same data again. they pointed to the general area of the trucks location so i had to hunt around for itJAMES W.
this location needs more front line staff. there was one gentleman handling phone calls and the line of customers waiting to get their rentals. he was very pleasant and helpful, just felt bad for him having to do everything. In addition, the gentleman that was hooking up the trailer was complaining that he had to lay down on his back to hook up the electrical to our SUV- isn't that part of his job.DAWN S.
Helpful staff and easy appRitchie J.
Would have been better and faster to have two people (at cash registers) checking customers out. Took too longDAVID B.
Staff. needs trainingMOAZAM IQBAL H.
The vehicle was clean for the most part. There was some trash and a pair of eye glasses in the vehicle. There was also some grease or oil in the can bed.DANIEL L.
Andres Guttierez is an excellent manager!Lynn S.
Easy and quick transaction for both pickup and return.DORU M.
No issues other than trailer did leak.MICHAEL E.
Having worked for U-Haul several years ago I was less than impressed that now the employees don't leave the counter to bring the truck around for the customer. Nope, the customer gets the key at the counter, they get told where it is and turned loose. Then, the Condition of the truck, whoa. The inside of the cab was covered in dog hair. The box smelled like a kennel and had dog food still in it. And getting the truck up to speed I discovered it had a horrible death wobble at 55. Thankfully It was only a 1 day rental so we made due. The issues were reported to the fella at check in. Hopefully it is made safe and for people spending good money on a truck to move their valuables, there was a day yall prided yourself on quality.JUSTIN B.
Right back turn signal didn't work.Chris D.
Excellent customer service. Only issue was interior of truck smelled like piss.DANIEL G.
The employees were friendly and helpfulDAVID B.
Very quick turnaround on my return. Appreciated the ease of the process.Scott D.
Very poor customer service. Will not be back.TYLER B.