Truck was a little dirty and smelled like cigarettes. Seemed to be on its last legs too. Engine didn't sound the best while it was running, it weirdly downshifted when I was going down a hill, and the check engine light came on while I was returning the truck. But the location where I picked it up was great otherwise. Easy to find and directions for usage were clear and easy to follow.
Kyle P
Piedmont Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chester, VA 23836
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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The associate there was not friendly. He needs to work on his customer service interaction skills. When we greeted him, he was not warm with his response. He displayed a behavior of being annoyed. Then, he asked me where did I park the truck. I responded and pointed in the direction of the vehicle. He said that is not where is supposed to go as if I knew. There wasn't a sign or markings on the premises to give me clear directions. He asked if I put gas in it because people don't and then get upset when they get a hefty bill for gas. I responded that I did and it was more than what I started with when I picked it up. While we were getting settled in the car, he was walking around the vehicle, which I understood, so I monitored from a distance. He was annoyed when I asked to check the gas with him. I did not want a bill sating I did not put gas in the truck. He was not pleased with my request, but said he "trust me." This drop off location will NEVER get a recommendation from me, EVER!!
CYNTHIA JWas given the keys and said safe travels. No explanation of and working parts. Side mirrors did NOT move to adjust for drivers which can be very dangerous. She threw a bag of blankets in the back and there were only 4 not 6. Went to storage unit and was given a unit that had NO dividing wall. Then had to find another storage on a moments notice because they did not have a 5x10. Then had to drive another 15miles to return the truck. Will NEVER use again or recommend U-Haul to anyone!
Shannon SBeverly was friendly & helpful. We will be back again.
William RSteve was an absolute delight, thoroughly explained everything, and even walked me through how to open and close the latch since this was my first time ever using a uhaul truck. The truck worked as intended.
OLIVIA S