No one explained this was a drop off location only and when I called the number on the paperwork to let them know we were on our way the employee seemed put off and upset we even called. Very poor customer service and no help whatsoever. I had to figure things out on my own by scanning the QR code and entering pictures and eventually finding a drop box on the side of a building 400 yards from where the UHaul trucks were parked. No signs telling me where to go. There was no location to rate as clean but I couldn't leave it blank. It is hard to say if an empty parking lot is inviting in the middle of a Chicago winter when it is zero degrees out.
GEORGE R
East Bank Storage On 35th St
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Chicago, IL 60609
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat Service🤠
DC MI honestly have no idea what to say here. They were closed and I just checked out on the website and dropped the key in the drop box
MATTHEW CThere is very little signage or evidence that a Uhaul operates out of this location. Signage or details during the reservation process explaining to check in at the Management Office of the Arts Center would be very helpful. The parking lot where the trucks are parked is not obvious based on the Maps location shown during the reservation, so even a Mobile Pickup is confusing.
Michael BBest customer service; it was quick & easy!
Cynthia G