The place was not able to be properly reviewed for location or personnel only because I returned the vehicle on a Sunday where they were not open.
Scott S
Kitus Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cincinnati, OH 45214
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMs.Kai & Kitu were very professional and provided excellent customer service, making my moving process so much easier!! Any questions I had they were answered right away. Thank you so much for everything!! I’ll happily send family your way!
Glinda EI chose this location because it is close to where I live. That said, it’s pretty rough area and the address was a little hard to locate because the only sign I could finally find is on a building back behind a high fence. My instructions were to call a local number when I arrived in Cincinnati. I did and was told that the drop-off office was closed and that I could simply park the truck on the street and drop the key in the lock box mounted to the fence. I locked the truck’s cab but had no way to lock the back of the truck. I was concerned about any damage that might be done to the truck after I left it, but apparently nothing happened because I got a receipt several hours later in the middle of the night. So maybe I was just being guilty of the same misperceptions of the area that annoy me when people talk about my close-by neighborhood. All’s well that ends well. Just need better sign.
JOHN BMy reservation was moved from a nearby UHaul store to this location and it is a horrible location. There are abandoned cars along the street and it does not feel safe even in the middle of the day. After watching a drug deal across the street from my car I had to go through an approval process after uploading my drivers license forcing me to stay in the area longer than I had to. My license had already been uploaded as part of my reservation at the UHaul store. Once I started the truck, I found that the service engine soon light was on.
Nephi WThey called me the day before to try to get me check in online.. then. The day of they had me change my drop off location which led to Chaos. I don’t know why they want to try to make a deal with the customer in the middle of moving an already chaotic situation. This made my day hell and I don’t appreciate your intentions. So probable the last time I will patronize U-HAUL and I will tell all people I encounter to avoid using them as well
Flora S