The policy to send out truck with however much gas is left and never fill them up is not service friendly leaving me with 1/8 of a tank and immediately having to find a gas station. Charging a $50 fee to do nothing is probably illegal.
ROY B
Cascade Door LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cle Elum, WA 98922
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Why did U-haul have to call two people I know for me to rent and why can’t one be my spouse? Since when is it not good enough that I’m a responsible adult with a very good credit card? Plus the app messed up and wouldn’t accept my two “references.” And why did it take 45 minutes to pick up my rental? Totally ridiculous rental requirement for two references and has nothing to do with my acceptability as a renter. I won’t ever rent from u-haul again after that. What a joke.
ERIC HThe help was outstanding
TANYA SPICKUP LOCATION: Cascade Door in Cle Elum is easy to access, and the attendant was congenial, knowledgeable, and friendly. If I had reason to be in the area I would happily do business with them again. U-HAUL BUSINESS PRACTICES: The location you choose for equipment pickup may not be the location you desired. We were rerouted the day before to pickup equipment 50 miles (100 round trip) and an hour (2 round trip) out of our way across a mountain pass (Manastash) to a mountain foothills community to pick up the equipment. The person who provided the new pickup location did not explain that the 12" utility trailer we requested was round trip only and for our one-way trip they had substituted a covered cargo trailer that was not actually 12' deck length that we needed (U-haul estimated it was slightly over 12' deck). So we were two hours late to meet the people who were going to load the truck & trailer and had to re-pack part of the load to fit the smaller trailer. Not a happy camper. However, the equipment functioned properly and safely.
Wendy NStaff is very friendly and easy to work with. Fun too!
Douglas M