This location does not open until 1pm and since we needed the truck sooner than that, we had to do the self pick up option. The app is very buggy and we had a difficult time getting the required photos to attach and submit. This location is also not in the best part of town so we felt a bit uncomfortable standing around outside trying to get the app to work for 15 minutes. The truck also only had 1/8 tank of gas when we picked it up so we had to immediately get gas.
ALLISON B
Medina Customs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cleveland, OH 44112
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI rented a cargo trailer for a one-way trip from Cleveland to massillon's and I supposed to be able to drop it off in Massillon but the proprietor wrote it up so that I had to bring the trailer all the way back to Cleveland empty or else pay $165 location fee
Thomes BBooked the rental online for pickup at Medina customs. When I arrived to pick it up at 2pm, was told computers were down all morning and had just come back online. Had trouble finding my reservation. Items added I didn’t order or need and they couldn’t remove. Told me just to dispute it to get credit back. Found out the hard way there’s a dead end street if pull out of lot and go right. No signs or mention of this as he watched me pull out. Also no option to turn around anywhere. Had to back up from end of street to top. Took long time to back up and avoid hitting parked cars on the street. Asked for help but said couldn’t help with anything. Return set for Sunday but are closed on Sunday. Said give a call 1/2 hr before and he’d meet us there since it needed to be pulled into locked gate. Called 1/2 before. Arrived at location 1/2 later called again, said won’t be there for another 25 min. Had to wait until got there. Very tight lot to swing around and put it where he wanted. Told me if I wasn’t experienced then I shouldn’t have rented it. I will never go back to that location again.
Arlene UGreat service.
JOHN Mi was over charged
SUE G