Had ordered some other equipment and di not know where to go pick it up.
Jeffrey H
Big Os BBQ
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cleveland, TX 77327
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisAppreciated that all could be done from your phone and the truck was easy to access.
Gloria DDidnt have the truck ready for us. Not helpful with checking in.
Jacob WApp was not good
Danny GNo one at the location knew what they were doing or could help in anyway. There was a lock to leave on location in order to not get a fee but no where to leave it and the staff were just workers at a BBQ restaurant who had to idea and didn't want to take it. There was no equipment like we had reserved. There was a separate uhaul room which seemingly stored the equipment but no one knew where the keys were and kept directing us to the website or to call. We wanted to pay cash but no one knew how to take a payment. Had to drive to deposit cash to pay online. Took over an hour to pick up the truck and then we had to drive to another location for the dolly. The other location did not want to release it to us. Had a terrible experience dealing with calling uhaul over 5 times to get the help I needed and it took 3 hours just to pick up truck and equipment. Had to end up paying our movers more for their time. It was a disaster and makes me never want u use uhaul again.
Sandra R