The afternoon worker ( female) was nice. Very helpful!! The night worker was RUDE!!! I returned the truck early at 10:30 pm ish . The location closes at 11pm. My ride was 14 mins away and it was cold outside, the worker wouldn't let me and my young son stand in the store until the ride arrived. He told me they were closing in 5 mins. After 3 mins or so , he said okay I have to lock the door. So we went outside in the cold after 10 more minutes, he still didn't lock the door. We left the location at 10: 55, freezing cold, and he still didn't lock the door. He was RUDE!!
DELISHA PARKER
Town Center Exxon
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbia, MD 21044
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Great service
Ronnel SantosThe check-in and return process was easy and efficient.
Damian WebbReally really bad bad Customer service . Both Indian lady n the Indian guy were very rude. They don't know how to talk to a customer. That job is not suitable for them. They gave the truck not in good condition, got shut down 3times in middle of the road n check engine light got on . I won't recommend this location to anyone.
Eddie BorgesToday is March 20 and I rented from the little Patuxent Parkway location 10141. There was a miscommunication on my end, and the person working. The U-Haul service was very disrespectful to me and would not give me his name. He told me to Google his name and Google the phone number to the store and find out on my own which I all have on camera everyone else there for the daytime shift is always respectful, but this guy was very rude on the phone and in person .
Durell Paige