So to start this off, this was the FOURTH place I was sent to telling me they would have the truck I had already reserved online, because the previous 3 places did not, including the place I booked it to pick up at the day before. I get to this place, and it is a burned down and abandonded building with 2 uhual trucks parked outside. Nobody there at all, instead I was told that someone would meet me there to give me the key, and the time they gave me on the phone came and went, and he was not there. I had to call the support line again, and they gave me the phone number for the guy meeting me, I called him, he apologized and said he did not know why they gave me such a close timeframe, so I guess that was not his fault, and to be clear, he was extremely helpful, and nice. Through this whole experience, I had great customer service, I am just disappointed that I had to drive all around town and was put an hour and a half behind on packing my stuff in the truck
HARRISON A
Ray's Golf Carts
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Columbus, GA 31904
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
It was self service so not much more to say
Shawna mVery Knowledgeable, professional and helpfully both ways. (pick up and drop off)
PATRICK ADon't allow reservation for equipment if you don't have it available. Drove an hour to Manchester, GA to another location only for it to be closed.
Elijah AThis location was fine. The employees were great! They had wonderful customer service.
Christina S