I picked up the van and it only had 1/4 tank of gas. The guy told me to take a picture of the mileage/gas level. "Don't worry about it" he said. I drove it 40 miles. When I took it back, a different guy was shown my phone pic of the 40 miles, and he charge me $28 for gas….. I was told don't worry about it! I should have put two gallons in it! I was naive. I trusted the " don't worry about it. When you pick up a rental truck , it should be full. When you return it, it should be full. If it's not, you get gouged. I won't rent from this location again.
Kevin J
Beer Zone
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbus, OH 43220
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
U-Haul helped my move be smoother than anticipated. Very flexible & professional. Thank you
DANIELLE FVery Helpful, friendly associates. They made a stressful time less so. I would highly recommend them to anyone. Thank you so much
JOHN BThe staff inside the store were kind and courteous.so no issues there, The vehicle was pretty dirty on the inside though. I had to throw away trash inside the cab of the van. Altogether the experience was alright and what I would expect. Thank you!.
BREE FWe moved a bed and dresser nothing else and were charged a 25.00 cleaning fee nothing was in the truck to clean when it was returned and the music was so loud in the store we could not hear the clerk talking
BRIAN M