Truck wasnt ready for use. Couldnt get pad lock off of truck door. Had to make 3 trips back to the rental place for them to remove lock. Truck was old and had no power. Called 15 times with no answer to this location. Got charged for miles and gas during the whole lock disaster. Terrible experience for my brother who was losing his house at the time and had to move his stuff in sub zero temperatures. I'll never use Uhaul again if there is anyone else I can go to.John S.
Moving Truck Rental in Columbus, WI at JRC Enterprises
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Columbus, WI 53925
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not for uhaul. First of all out in middle no where and they kinda snotty. It's a car shop not uhaul place shoot they weren't going to go over the mileage and stuff with me and check it outBRANDI G.
Thankful there was someplace close to home I could drop off and not have to wait until business hours Overall comment - thankful for no-contact processes ??Suzette S.
It would be helpful if they had the drop box clearly marked and they didn't answer the phone when I called. It should probably look like the picture on your site to avoid unneeded confusion. I did find it, eventually...Jason N. B.
The computer issues and took along time to pickup, after drop I received calls from Milwaukee 2 business days asked if I was going to return it ( which I did with in the 24hr rental time)PHIL G.
very helpful when on short notice we needed a truck thank you!Laura A.
Did not appreciate the charge for extra miles since they were used searching for a gas station.STEVE U.
The guy at the location was nice there on the phone to assist me was not.Melissa V.
When someone makes a reservation that is repeatedly confirmed the company should stand by that and not then tell customers that it is actually just a request and not have items available. Then say request not reservation, check the definition of the word. People make arrangements based on the confirmation, not expecting to have to scramble the day before and have to change plans around your shady company. I will never use this company again and have made a point of telling everyone I know never to use your services either. That's when I found many other people that had the same miserable experience with your companyEric F.
Awesome people at this location too. Thank you!michelle N.
Put vents in truck box so that it wouldn't be so dangerously hot in them on hot sunny days!Steven S.
Don't take 151 or the overpass to get there we both are closedJordan A.
Give the customer what they reserved on line and not send them to a location that had no customer service. The Madison Atlas Drive location was the absolute worse customer service I have ever hadLeonard B.
Incorrect equipment ordered, sent to the wrong location, waited over an hour.Amanda P.
Great service and user friendlyGae R.
Very great service! Everything was easy! Thank you so much!Angela W.
It took a half an hour to complete paperwork. The lady was very nice and said it was a new system. I'm not sure if it is supposed to take that long. Then there was no help but when I went and asked for help she did find someone to make sure I had it hooked up correct.Amy D.
Customer staff very polite.MICHELE H.
Lady was very nice! 45min wait for the Truck. P C was slow, not able to print contracted out.JOHN R.
Trailer was filthy and had to be swept out due to all of the debris. Requested a dolly in order but had to go to a second U-haul location to get it. And last but not least, the lights did not all work on the trailer putting the customer (me) in danger of an accident or a ticket from the police. As an organization as big as U-haul, I expected much better!!!!!!!Thomas E.
Great start to this process; first time using UHaul and it was very smooth!Gina H.
Very friendly and easy to work with on pick-up and return.Jim I.
Have the snow and ice cleaned off before the customer arrives instead of having the customer do it.RANDY K.
Be sure to quote the correct number of miles that your online reservation states and when the customer questions this, do not state that the computer is always wrong. There is a lot of stress and cost involved with moving and there should not be any added to that by a misquote of miles when you pick up your truck.Beth S.