The experience was about a zero. The wifi does not work in the location. I was stuck waiting over a half an hour waiting for the person to get wifi. I was also changed from my original place of pick up online, which was more milage then intended. No discount for that. Also, the app was not working because of the data. I have a national chain phone brand. I had to hold my phone and redo the check in, and out multiple times. The original location which I was told was not much farther, I do not understand why they could not have had the truck brought to that location in town with internet.
Anson S
Rightway Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cottage Grove, OR 97424
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The person helping didn't know what they were doing and it took 30 minutes to do what should've taken 5. There also weren't enough moving blankets for what I reserved. We had to open the packages to prove to him that it was incorrect.
Kimberly H