the reason for my ratings are that I had a reservation for 2pm and when I arrived the lady dealing with Uhaul was gone . Parts guy was doing everything to get me going including finishing my contrac by putting me on the phone to Uhaul.. Mr Tim Scmithz was great.David D.
Moving Truck Rental in Courtenay, BC at Shields Industrial Services 2004 Ltd
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Courtenay, BC V9N9N1
(Entrance off Comox Logging Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/8/2021 - 5/17/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Courtenay, BC V9N9N1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
First place didn't have the truck we ordered. Had to argue with customer service to align us a truck to pick up.Sean M.
It's a little tricky to find Shields, and in particular the door to the office. Having been there several times before I had no problem, but for customers unfamiliar with this location some better signage would be good.Jill C.
The driveway way riddled with potholes, very deep puddles and very muddy...but being a truck mechanic shop I guess this is to be expected.Theresa J.
Although the location is "off the beaten path" one phone call to them and they gave me great directions and reminded me not to google them to locate them. This is a busy commercial truck shop but the staff there are worth it; they made renting a breeze. I have rented from the McPhee location in the past and this took an hour or more to rent. Here I was in and out in no time. thanks for the great service ..... Karla BartleyHayley K.
The person who assisted me was friendly & efficient. However the facility itself was an obstacle course, with no clear signage on where the U-Haul reception could be found (required a complete circumnavigation over massive potholes in heavy rain). Trailers were lined up behind a row of trucks, which would not have been too much of a problem except that the truck that needed to be moved wouldn't start & had to be towed away. So it was good on the people side, but a rough facility especially in wet weather!Keith A.
The area needs some organization , it's kind of a belter skeeter disorganized work yard. Good employee.Ivan W.
Improve the online check in. It took multiple tries and in the end I wasn't sure it worked.Lindsay E.
Great friendly staffmike K.
Find a new location and have the vehicle cleaned properly it looked like it was used for 4 wheeling it was so dirty inside and out. The location is an absolute dump not to mention hard to find without a GPS.JOHN H.
The location was secluded and difficult to get to and from. I was assured there would be no after hours fee for returning the vehicle the next morning rather than the day of rental because there are no lights at the location to park the vehicle at night and no one to receive after 5pm even though I rented to 530pm. I was also charged a cleaning fee even though I swept the truck and folded all the pads. Finally, there were some men working on other machines when I returned the vehicle next day that referred to the other uhaul dealer in town as the "China man" who did not have the same supposed quality vehicles as them, implying racial stereotypes and using offensive slang. I would never take a vehicle from this location based on the racial slurs alone. But no lighting at night and extra charges also seemed unnecessary. I will find another local company in the future if this is what is to be expected at uhaul dealer locations.Josh R.
Uhaul made my moving experience seamless and trouble free. The 27` brand new truck gave me comfort with being on the road with such a large load. Took a little while for my deposit to be returned although when a Uhaul rep dug into it the problem and it was solved immediately Thank you again!ANDREW F.
Easy to deal with and was in and out quickly.JEREMY B.
The location is off the beaten path, down a private logging road, not on google. Dropping the vehicle off after hours is hazardous: poor to non-existant lighting and a key drop-off slot that has industrial metal equipment stored on the ground in front of it. Was charged a cleaning fee - first time after many U-haul rentals. Added $49.00 of gas after a 76 kilometer trip and was still charged $30 refueling. Did the vehicle really burn 1 litre per 1 kilometer? U-haul uses on-line vehcile condition acceptance and after hours check in, but cell reception is weak in that location and was insufficient to complete the processes.Piers D.
Everyone here was friendly.Thomas S.
The address brings you to a house not the correct facility.jordan H.
Use some signage at the location. It has no way to find it. Truck was not cleaned out and filthy inside. Staff were friendly.richard M.
Our pick up at shields industrial , was quick, proficient, and friendly I would visit this location again if requiredDerek H.
I had to wait an hour. They had to search a half hour for the keys for a different truck to move it out of the way. My truck wasn't swept out, and the tires needed airing, but they didn't even check to see if the dash message to air the tires went out after airing the tires. I had to put up with that message on the dash the whole trip!Leanna Rae S.
Just like every pick up, the accessories are uncertain. I booked two dolly's and the pick-up location wasn't sure if they had, luckily they had 1 that worked fine. Why let us book accessories online if it's a location-based condition?Erin C.
Good people to deal with. Would go back to get great service.Joseph D.
ake sure there is air in tires, dont park motor home in front of trailer when i pick it up with no body there , yes after hours , filled tire with air then sgaain in hope then blow out in merrit b.c. at 10 at nicht , however the roadside service dis well, asked on two diferent times in courtenay to make sure the trailer would be there and it was not went too courtenay 3 times in morning to get wheeler that was booked sicn on window said open at 8 but was still closed at 930 so had to carrie all down stairs at apt..BRENT D.
Dirty truck and equipment and did not know there was a hand dolly in the truck. Damaged leaky truck with mould to be rented out. Very disappointed with thisGary J.
Excellent service. Liz and staff were very helpful.Bruce G.
Location was difficult to findDale G.