Took us over an hour to get the payment for our truck taken care of. The lady that was supposed to be there wasn't. The only one there was her child that didn't know anything about the rentals. Once he called her it took her almost a hour to get to the office to complete our rental
JAMES S.
Moving Truck Rental in Covington, TN at Covington Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
91 Peeler St #A
Covington,
TN
38019
(Behind Popeye's on Peeler Rd)
(Behind Popeye's on Peeler Rd)
Pour nous contacter
91 Peeler St #ACovington, TN 38019
(Behind Popeye's on Peeler Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Covington, TN 38019
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 4.0
The equipment was clean but not water tight. The rain got through and wet our boxes.
VIRGINIA O.- Rating:
- 5.0
The customer service is excellent she was very nice and patient and explained everything very well
Whitney S.- Rating:
- 5.0
Everyone needs to take training so they will be more knowledgeable.
ALENA T.- Rating:
- 5.0
Excellent Customer Service!!!
Jacaranda R.- Rating:
- 3.0
Owners son was there and i pulled up and parked trailer, he was on his phone in office, i got out and brought paperwork in. He was on his phone, and i sat back in my truck waiting on him to come out and remove trailer. After 10 minutes he told me his mom wanted to talk to me over the phone, she ask me several questions about the trailer and covid 19 snd i answered, she sent me a receipt by email and i again waiter in my truck for the trailer to be removed another 15 minutes her son was on his phone again, i called the store a 2nd time and ask him could he llease removed the trailer because i was tired of waiting, he said his mom normally does that, but he guessed he could do it, after he retrieved the jack, 8 minutes later he finally removed the trailer and i was finally free to leave.
Ronald T.- Rating:
- 5.0
Great customer service
GUY H.- Rating:
- 5.0
Jackie (the sales person at the U Haul office was knowledgeable and courteous. She met our requirements exactly and explained all the details well.
KEITH K.- Rating:
- 5.0
Agent (Jacki) was extremely helpful throughout the entire process. I will definitely utilize her location again for any further moving needs!
James D.- Rating:
- 5.0
All good!
WAYNE R.- Rating:
- 5.0
Provide Bracing to Secure items.
CARLTON B.- Rating:
- 5.0
Friendly and knowledgeable agent ??
ramona D.- Rating:
- 5.0
Very helpful and courteous with the return process. Found an item left in cab and called to remind us and hold it for us. A+
Tonya B.- Rating:
- 5.0
Jackie is an asset to for uhaul rentals. She is knowledgeable friendly and does an excellent job.
Doug S.- Rating:
- 5.0
Nothing.
CHARLES M.- Rating:
- 3.0
I did not see or talk to a person accept by phone, I think, cause all interaction was at Tupelo MS. Think I just told him this truck is going there after getting back to Covington TN.
Judy S.- Rating:
- 4.0
More equipment, very pleased! Employee very nice and pleasant.
WAYNE R.- Rating:
- 4.0
Jacki was excellent, knowledgeable and extremely helpful. Your app was almost useless upon check in. Horrible experience with the app not working correctly. Had to reenter data twice that I had already entered before hand in the app to save time. It took over 40 minutes to use the app to get the truck.
Ivy C.- Rating:
- 5.0
My experience was great.
Traci W.- Rating:
- 5.0
Friendly, thorough, and very efficient! We will drive the extra miles to rent from her again!
CINDY D.- Rating:
- 5.0
Customer service was outstanding. Very polite and informative about the truck that we rented. Only suggestion or issue, I wish the rental rate was a little more customer friendly.
Jon Paul S.- Rating:
- 5.0
Keep up the great work
Robert T.- Rating:
- 5.0
Very friendly and quick reliable service. Truck preformed great and handled the move great! Thank you
RANDY L.- Rating:
- 3.0
There is now a $300 hold on my debit card for a truck rental that was 2 days ago! The final price was $91 but I still dont have access to $300 because of this rental
kristie P.- Rating:
- 5.0
Nothing
VICTOR J.