Truck was not given a proper pre trip inspection if the tires. 21 miles into the 127 mile trip a ln inside passenger rear tire blew to shradded state and then 3 hours until a road service truck arrived complaining uhaul gave him wrong directions of our locale. My nephew who drove the truck is an experienced trucker for years and could not believe thus truck was put in our hands and the jeopardy of risk to lives and property it caused. I'm also dissatisfied at that I rented my truck 3 weeks in advance of a 16 foot truck 4 miles away to vet and the day before my trip it was changed to a 20 foot truck 16 miles completely too big for my needs and an additional cost for topping the gas off using a 20 foot truck now for 110 miles but I was told take the free upgrade or lose it there is no other truck available in the size I needed! It wasn't a free upgrade to me who. Lives on disabilty and handicapped and 2 family members lost work at their trucking jobs the next day cuz this trip had added hours of wasted time waiting for road help to finally arrive then proceeding the hour and half drive to my destination and moving things out of the in the dark!!? Not to mention the jeopardy of safety in this unsafe truck we left Steeles Hardware in Cresco!DILLON R.
Moving Truck Rental in Cresco, PA at Steeles Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Cresco, PA 18326
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4 Average Customer Rating
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They took care of the complaints and was accommodating.....DONALD T.
Inaccurate gas reading when truck was picked up even have a picture of gas/mileage at start of rental. Was charged $54 to put 6 gallons of gas in it when I only drove it 30 miles and I had put gas in it before returning.CHRISTOPHER P.
Excellent customer service.RENA S.
This location was fabulous! The person who worked with us was patient and thorough. He was a pleasure to deal with.David E.
Very friendly and helpful. Would definitely rent from here in the futureFeroz K.
nothing , the lady that helped me out was fantastic that is customer service exemplified . im really bad with names but she was great and thats why i would drive by another uhual to get to her storeANDREW K.
Great service and location, thanks again.Robert F.
Your doing great now.RALPH R.
The service is excellent especially the lady that helped me over the telephone from the east Stroudsburg location. She was able to locate the vehicle I needed and referred me to the Cresco location to pick up my vehicle. She was very helpful. I'm sorry I don't remember her name. The telephone number at that store is 570-424-5253. She went out of her way to help me.JOE R.
Not helpful at all: had to go in and wait for clerk to get mileage. Tried the app but there was bad coverage. Clerk was young and unprofessional - cursed snd used foul language and no mask or wipes. Would not want to returnKRISTINA K.
Could not find the key drop box at first. There are two parking lots, so either post a sign in the lot without the box or add a second box.Frederick F.