No assistance offered to park and derach towed equipment.
JEREMY H
Western MD Outdoor Power Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cumberland, MD 21502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
No improvement needed for this location..Always top notch service when renting equipment Everyone is always polite and professional when handling my rentals
Kista MIt appeared to have a wheel bearing leak and we got stranded just miles out of Cumberland after putting $60 in the gas tank and it was only given to us with a quarter of a tank. We waited two hours for a tow truck and then we went onto our destination and they said they would follow and then we had various stories from, Miriam support person that roadside assistance about what the problem was with the tow truck driver first dealing with a accident on 68 and secondly, dealing with something was wrong with the tow truck so we told him they could deliver it in the morning but that put us behind and I personally had to drive my son and grandson who were supposed to unload it back to Keyser West Virginia and then it didn't show up till Sunday at noon and I believe I should get a full reimbursement. Thank you.
CHRISTINA LGreat staff, great assistance with the pick up process. Highly recommend Western MD Outdoor Equipment.
SPENCER MMy issue is not with the uhaul location but in the overall experience. Apparently the location the website picked for me is closed on Sundays and so my rental was supposed to be a mobile fulfillment. Sadly that was not stated on any of the checkout page or that I would need to download the app, setup an account and then get numerous fulfillments to validate my being a real person. I arrived at the rental location to find it closed, nothing in any correspondence from uhaul to give me insight into what I needed to do next and confusion as to if this was the correct location or not (the location I was sent to via a uhaul text message was not the location my initial contract had listed). Luckily I was able to call and get the correct information from the help line and be on my way, albeit several hours later than originally planned. Simply put, A+ to the very pleasant person who helped me on the customer service line, and a solid F for the actual rental headaches. Besides that, the equipment worked well, was clean and in good operating condition.
JOHN S