The lady at the store said that she did not deal with uhaul, that I would have to do it online. After I continually told them that my truck was not on the lot, she said that she rented my truck earlier in the day. The guy at the store said that he did not deal with uhaul. Uhaul office talked with him on my phone because their phones were not working, and asked him to check a trucks in for me. The guy at the store went and wrote down the information of 2 of the trucks and started on a 3rd. I asked him to check in 1 truck so that I could leave, that I had workers waiting for me at a price of $125 a hour. The store guy said it will not take me long and continued writing information on a 3rd truck. He entered the information but it was wrong. The guy from the uhaul office convinced him to correct it. He did not check me out he just gave me a key. It took over an hour for me to get the truck. Calib at the uhaul office was wonderful helping me on the phone for 1hour and 21 minutes. The store however was horrible and extremely rude.Lorrie M.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dahlonega, GA 30533
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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The key drop box was broken which made me have to look for the store owner. He was rude and demanded I move the truck three times to be parked exactly as he wanted it. I had parked it out of the way and he refused to take the key from me to allow me to leave until I parked the tires on a tread mark in the dirt. I would not pick this drop off spot again.Sabrina G.
When I reserved my usual I ordered an appliance dolly, furniture dolly, and two dozen blankets. None of that was available nor was I notified. I had to move without the equipment I needed. There were no uhaul companies nearby that had it either.Roy W.
Good people..Great follow up .jeffrey F.
We had rented a hand truck along with the U-Haul vehicle, but when we picked up the truck, there was no hand truck to be found. Customer service sent us to another U-Haul location to see if they had a hand truck, but when we got there, the location was closed for a funeral. We ended up having to borrow a hand truck from another family member. It was a huge inconvenience and put us way behind schedule.Jeffrey P.