Thank you for the great service and manners!!!!
Tenisha A
Hypnotize Barber Academy
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Dallas, TX 75237
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI reserved a U-Haul cargo van because it best fit my needs. When I arrived at the pickup location, I was told they had a van available. However, the only vehicles on the lot were large moving trucks. I was on a time crunch and had no choice but to rent one of the larger trucks. Had I been informed before arriving that the cargo van was unavailable, I would have gone to a different location that had one available. Instead, I was forced into a much more expensive rental that I did not need. When I contacted customer service, I was told they could not see the reservation details. However, if they reviewed my original reservation, they would see that I specifically reserved a cargo van—not a moving truck. Because the van I reserved was unavailable, I believe I should not have been charged the significantly higher rental cost. At a minimum, the $19.99 base rental rate for the van should be honored or an appropriate adjustment should be made. I currently have an open case regarding this issue. My reference number is 5899443. I respectfully request that my charges be reviewed and adjusted to reflect the inconvenience and the fact that I was required to rent a larger, more expensive vehicle due to the location’s inability to provide the vehicle I reserved. Thank you for your time and consideration. I look forward to your response.
Damen GI did not get my furniture pads that I ordered with the truck therefore when the movers went to load my truck, my furniture was damaged. No one answered any calls about the pads.
Jordan HEverything was so convenient nice customer service I will recommend thank you
ANNETTE WEverything exceeded my expectations. Thank you.
MONICA T