Wifi connectivity was bad and made checkin last 30 mins
Greg P
Store QC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Davenport, IA 52804
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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I was very disappointed when I went to pick up the truck the app did not have the link available saying I located the truck. After an hour of trying, I called the local U-Haul which could not help then I called the 800 U-Haul where they reset my pick up time and then I was able to see the page where I could fill in for my rental. since this location was closed on the weekend it was no one who could help me. I would recommend to someone picking up on the weekends to be told to call the 800 U-Haul number right away. I had standing around for an hour before this got resolved.
Larry FHad some IT issues with the app for (Pick-up) but other than that it went very well, easy and smooth transition. Travis from IT for (ride share) was stellar, helped me a lot that morning fixing the app awesome job.
Connor CI book 1 month in advance 2 days before my rental I was sent somewhere else for pickup, then again for a third place which had both truck and dolly. Then later after loading truck realized dolly ratchet was damage taillight was out end up getting dolly fixed at U-Haul dealer on spruce hills drive where I originally made my reservations a month ago. This all put my family back 6 hours on our close schedule to get to our destination. Unfortunately your review tarnishes the ones that help not the ones that lead me on a wild goose chase. Then you charge me 8 dollars when I checked vehicle in which was the miles I ran around originally getting it fixed. Horrible experience!!!
Thad OReally weird location. When returning truck, a homeless guy came out to lay by the truck. When I tried to return the truck online, it kicked me out and didn't let me submit all the photos. Just really weird and bad location.
Jade W