We ordered and payed for a hand dolly but it was not on the truck when we picked it up.
Gregory J.
Family Technology Group
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Daytona Beach, FL 32114
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- 2,5 - Cote moyenne des clients
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Would not advise to drop off at Family Technology Group. Hard to find as all they have is small sign in ground at edge of parking lot and a drop box on this cell phone repair shop. Employee was on cell phone when we returned vehicle and refused to come out and inspect upon return. Within hours we had been billed for $68 for gauge being at 3/16 vs. 1/4. Billing issue has since been corrected and we were refunded after 42 minutes on the phone with Uhaul customer service who by the way was very friendly.
Kristie J.Used app to pick up rental. Key wasn't where app said it would be. Early return was challenging as English isn't the first language for location operator. They didn't credit me for the fuel added during rental..... App had no return or early return instructions... had to call location - which was first exposure to language barrier...... Truck was clean and well maintained.
William P.Original drop off on my contract does not exists. Phone was disconnected. took an hour to find this place. very dissatisfied with this uhaul experience.
mike B.Police hostage negotiations/swat team van was there parked in front of drop off store. There were multiple police in the area for some kind of incident. Very scary neighborhood. Poor and dangerous location for unsuspecting people trying to drop off a truck! We had no warning how bad a neighborhood it was! I would not want to ever drop a Uhaul there again. The location is near a liquor store that obviously was under police surveillance! Very Dangerous situation. We had to leave truck there or we would have been charged extra miles. It was a scary drop off!
Caren L.