Get better internet reception for the employees. Maybe get them a new phone to help when the customer needs to have them take care of signing in for them.mary P.
Northwest Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Decatur, IL 62526
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Everything was great very friendly knowledgeable serviceMarie C.
My reservation was for Saturday morning at 9:00am. When I arrived, the older gentleman was drinking coffee, had not turned the computer on and wasn't in any hurry to get me taken care of. He couldn't see the computer screen, decided to shuffle to bathroom to clean his glasses. It was as if I'd entered the twilight zone, he was sooooo sloooowwww, condescending, and clearly didn't know what he was doing. 50 minutes later we finally get outside to the trailer and he states he has a bad back and can't lift it onto the hitch. So my disabled son, who has had back surgery, had to lift it. This gentleman had no business being there by himself, he was incompetent and unable to physically do what needed done. The entire process took more than an hour for a reservation that was made with this location, via telephone, several days prior. By the time we left, there was a line of customers waiting. The facility itself is very nice, they just need a competent employee there on Saturday mornings.JOSEY S.
I have been trying to call you in regards to when I picked up my Uhaul. I was told at the pick up location that I had been put on "ehold" because of an accounting problem. Or there was an angry distributor that put me on a hold. This is discrimination. I had to wait and my fiancÃ© was waiting for me to get the Uhaul. It doesn't make sense because I always pay my Uhaul bills. I plan on moving my fiancÃ© and my brother in law from Indiana/Illinois to Fort Myers and wanted to use Uhaul but I feel as if this was discriminatory created an issue. I want this resolved. My contract was 25375003DANIEL S.
Back tire was completely bald and I had to drive to tire changer for service instead of them coming to me.Richard P.