Attendant wasn’t familiar with U-Haul Truck share protocols and had to call the manager which took a lot longer than expected. The furniture pads and dolly were not in the truck when I picked it up.
Justin B
Marios Inspection 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Del Valle, TX 78617
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI reserved the vehicle 5 days before I needed it. The location of pickup was confirmed via my phone app as well as email. Upon arrival, I was informed that there was "no record" of my reservation at that location. Further investigation revealed that the reservation/pickup was "transferred" to another, much farther away location which I did not have the time to travel to due to a tight schedule. It took almost an hour and a half of phone calls to finally be able to rent one of the vehicles at my preferred location which was literally 30 feet away. This was unacceptable.
Rich MThe phone customer service registration and id verification with the main customer service took too long. The van was ok but needed a good Valium as chips were on the crevice of seats and empty bott I es begind /under driver seat. Which i removed myself. There was an additional charge of $19.99 which no one explained to me . When the rental is $19.99 plus miles.
TANISHA BPrioritizing the customer more, never refunding me, long wait time
XAVIER GPrioritizing the customer more, never refunding me, long wait time
XAVIER G