Manager was awesome and very helpful
Robert L
Woodland Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Deland, FL 32720
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Norman BSend customers elsewhere. Location was terrible. Staff unhelpful. They told me to back trailer up, park it, and unhitch it by myself. I spent my entire cross country move avoiding all possibility of needing to back up the trailer. No assistance from staff was offered or given, even after I asked. No clear direction where/how to park trailer. Would never use location again for UHaul services.
Philip DBecareful, they demanded I put away the trailer in a tight spot behind gas pumps with a 26 foot trailer or have me towed at my own drop off spot. They are either scared to backup trailers or crooks trying to make you cause damage. Never seen worse service in my life, owner was screaming literally screaming, i was like okay, i can do it for you, lol. Never again.
James CI made my U\-Haul reservation at a location that was very convenient because it was close to my storage unit\. The location only opened at 10 AM, so I waited until then to pick up the truck\. When I arrived, the truck was there and everything was ready, but the person responsible for the location simply did not show up because it was his birthday\. I received no call or email informing me that my reservation could not be fulfilled\. This caused me to lose time and drive additional miles that were not planned\. Thankfully, the U\-Haul Customer Service representative was extremely professional and helped me find another location\. The second location was also excellent—the employee was quick, efficient, and very polite\. However, the first location’s behavior was completely unacceptable and very unprofessional\. Customers should not be left without service or notice because an employee decided not to work on a day when reservations had been made\. This experience was extremely frustrating and caused unnecessary inconvenience and expense.
Cibely A