The location was fine - the staff there were great. The I-haul company rather was not. The gas tank was only 1/4 full. The entire box smelled and it took a 1/2 hour just to “contactless” pick up. This whole experience of booking and picking up was ridiculous. I also put more gas in the truck when dropping it off than what it had and I do not believe I was compensated for the 1/4 tank extra. I would not recommend U-Haul to anyone.
Alicia H
Delhi Petro Canada
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Delhi, ON N4B2B4
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Roy Kgreat service good people !
GLEN BMake sure truck is cleaned off. Spent 20 mins scrapping ice off truck with personal scrapper. Winter tires and make sure last person actually cleaned the back.
Jasmine VNew staff at satellite offices could likely benefit from more training to facilitate pick ups and drop offs with regards to key locations and documents. Otherwise the staff I encountered had the focus and energy required to complete transactions. Further note: two young employees scrambled to facilitate pick up, however, the male regularly interrupted the female staff and spoke over her. It's understandable he wanted to do a good job, but team work requires respect and sharing of the work load and in providing information.
george m