It was closed but major issue was drop off box was left unsecured and opened. We had to find trash on floor to help secure the box together so we could leave the keys inside. Little scary because there is a lot of foot traffic nearby and can possibly cause problems in the future.
VIVIANE S
North Texas Sticker Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Denton, TX 76201
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Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
They were very busy but very patient.
Teresa SGetting the truck took a while, and there was barely any gas in the truck but I didn’t notice until I was already on my way back to the apt. We had movers meeting us at that time and so it added to my stress levels. Everything else was fine.
Aldeena MI would not recommend this location. I was charged for fuel despite returning the truck with the gas tank filled to the correct level, as shown in the photos I took at both pickup and drop-off. It seems like this location may be misleading U-Haul about fuel levels to unfairly charge extra fees. In addition, when I tried to drop off the truck, the lockbox was unsecured, and I spent over 30 minutes on the phone with customer support to figure out how to return the keys. The staff at this location were unhelpful. I would strongly advise avoiding this location to prevent unnecessary charges and a stressful rental experience.
Kandace MPick up was really easy and The employees were great. There was what appeared to be an oil spill in the van bed when we picked it up but we cleaned it before we used the truck.
Shaureece P