Not the best drop off spot, there were no parking spaces. I couldn't find the representative to talk to.
Brittney W
Alfa Tires Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Douglasville, GA 30135
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
This third party was horrible.. He was late getting there, he couldn’t print no receipts, and my card was charged twice. Then he couldn’t explain what I was supposed to do to do with the mobile app. I finally figured that out and the truck had no gas. A U-Haul representative had to call them and tell them to close out my account because it had looked like I didn’t return the truck. Just an overall horrible experience.
ROSHAWN WLet's engage in people to people contact.
Donnell MDallas who helped me over the phone was phenomenal
Jasmine SInteractionInteractions were not as I would have liked. I should have been given options, like the price for the next size up. The salesperson could have made sure I had Cruise Control in my Truck, knowing I was driving over 4 days across country. The drop off location was extremely unprofessional. Just pointed where to back it up, and just left me to do it myself. Also they never gave me any paperwork showing I dropped it off. I put WAY more gas in, than when I received it, for some reason the truck takes a while to adjust the Gas Gauge as the gas is being pumped in. It keeps getting worse!!! I get a call a couple days afterwards, because the Uhaul drop off location did not check it in, "AT ALL!!!" I informed the uhaul customer service person where I dropped off the truck and trailer. The representative was extremely nice, and informed me there'd be no extra charges. Then 2 days later, I get another call, they again wanted to know what day, and where I dropped off the Truck and Transport. Again, this employee was very kind, and informed me there'd be "NO," Extra Charges to me. Now today, I get a text message saying that there's remaining charges related to my Uhaul rental. It's safe to say, I will never recommend Uhaul, or use Uhaul for any other moves or services that they could provide. Moving is extremely stressful, and Uhaul should be a professional, accurate, compassionate and perfect in their execution of renting Services.
rodney g