I stopped in to drop off a trailer, and had a hard time finding anyone inside. Somebody finally popped out of an office, but said that the person responsible for taking drop offs wasn't in, and that I could still leave it there and he'd check it over and turn it in when he gets back in. Days went by and I finally got an email saying it had been turned in, but they charged me for an extra day (it was dropped off well before the agreed upon time). I called customer service and explained what happened and they said they'd refund me for the extra day. They did refund it, but not for the entirety of the extra amount they'd charged me -it was a few bucks short. I didn't bother calling customer service again to fix it, because it took forever to get ahold of them the first time on account of talking to recordings and sitting on hold forever.
Jonathon Tucker
SK Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Duluth, MN 55807
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Vos précieux commentaires nous aideront à mieux vous servir.
More clear uhaul parking. A designated slot would make it great.
David HuntleyProvide more clear information that one will need to complete all registration on line and what information will be asked so you can have it all ready before you arrive, AND HAVE A NOTICE ON THE WALL EXPLAINING THE PROCESS so when you arrive you don't have to guess if someone is there and how to start the process.
Michael TalaricoKurt was great. Very knowledgeable and kind. Nothing to improve on from my experience.
david lovshinDirty garage!
STEPHEN BECK