The agent at this location needs improvement in her people skills. The number of trucks on her lot apparently is more important than respect for the customer's time. The office area was cluttered and agent was next door. She was however, efficient in the check in process. I will choose a different location for drop off next time.
CAROLYN W.- Illinois IL
- East Alton
- 62024
Moving Truck Rental in East Alton, IL at U-Haul Moving & Storage of East Alton
553 W St Louis Ave
East Alton,
IL
62024
(Corner of Rt 3 and St Louis Ave)
(Corner of Rt 3 and St Louis Ave)
Services dans cet établissement :
Pour nous contacter
553 W St Louis AveEast Alton, IL 62024
(Corner of Rt 3 and St Louis Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in East Alton, IL 62024
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Propane service delivered straight to your door!
-
Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Allow more time instead of just for 8 hours for local.
Harry R.- Rating:
- 5.0
Both workers were very friendly and helpful I will be coming back here whenever I need a truck very pleased.
Lucinda A.- Rating:
- 5.0
The staff is always very friendly and extremely helpful with assistance every time I go in. A great group of people with great values and customer service.
MORGAN W.- Rating:
- 5.0
Very Easy, in and out quick
Jerald M.- Rating:
- 3.0
Very aggravating to drive off the lot w 1/8 tank of gas. The very first thing I had to do was drive to the gas station. Sales person said “Corporate†only allows them to put in 1/8 tank of gas if a customer returns a truck on empty. Not my problem. Bad customer service
BRADLEY H.- Rating:
- 5.0
The East Alton location is great..... they know what they are doing! The Alton store is a different situation I think it's store 75 the girl there Britney doesn't have a clue what she is doing I spent 2 and a half hours there trying to rent a trailer with a ramp they had 4 of them on the lot she finally sent me to East Alton for the wrong trailer. I was pissed off it's the worst experience ever she makes your company look like a joke!!!
URIAH C.- Rating:
- 3.0
Too much going on at once and keep switching representatives making it more lengthy to do your transaction and having to wait forever
Brittany B.- Rating:
- 5.0
Not a thing ! Staff very kind and helpful. Truck very nice no issues! Fast service and easy. Easy check in and fast check out! Highly recommend
JUDY N.- Rating:
- 4.0
The prices are too high. It says $19.95 on the truck. The lady told me it would be $58 and some change. I paid $120 for four hours in the smallest truck you have.
Matthew G.- Rating:
- 5.0
There are 4 tie down rings (one in each corner), but adding one to each side in middle would be great. 6 total,
DUANE R.- Rating:
- 5.0
The guys did a great job
JOHN F.- Rating:
- 5.0
The two guys working on Sunday were very friendly and helpful.
Kim M.- Rating:
- 5.0
Very friendly and polite workers. Well maintained vehicle
JACOB S.- Rating:
- 4.0
Quit changing the price everytime someone comes in to rent a u-haul. In our recent move, we have had to rent a u-haul 3 times and every time we did the prices were completely different by a mile! Stop making up your costs everytime!
LINDELL P.- Rating:
- 2.0
I made an honest mistake and didn't realize I needed to bring the moving blankets I received back. I told the gentleman taking my drop off that I was extremely sorry and I would run home, grab them, and bring them back. He was very clipped and demeaning about the whole thing. I will not go back to that store because of this employee.
Jennifer B.- Rating:
- 5.0
Unit was ready when I got there. They even let me pick up earlier than my requested pick up time. Was nice not to have to waste all day because I misscheduled a start/pickup time.
Dwayne H.- Rating:
- 5.0
The guy that you're East Alton Illinois location treated me great had the truck a lot longer than I planned on and they were so good to work with would definitely recommend them all day long they all actually deserve a pay raise or at least a gold star next to their name LOL
Joseph M.- Rating:
- 5.0
Zach was amazing and very professional! I will definitely use this location again for my next move. Thanks so much!!!
AMBER A.- Rating:
- 5.0
Nothing! Everything from start to finish was absolutely great!!
Raymond D.- Rating:
- 4.0
Maybe not trying to be picky but maybe more communication with you
MAUREEN K.- Rating:
- 5.0
Couldn't think there is anything I would change Joshua is very knowledgeable and highly efficient knows what is needed and doesn't push you into anything
Joseph B.- Rating:
- 5.0
Everyone helpful and courteous and easy
Mike K.- Rating:
- 5.0
Nothing Joshua was wonderful and really fast on the rental got in and out keep up the good work!
Marqui S.- Rating:
- 1.0
I was changed twice. Because I paid in cash and changed on my debit card. I asked could you guys go to the camera. And he responded with a disrespectful attitude
CHARLES W.