Hand to search for a gas station. Was told to call prior to arrival, no one there!Jacob Z.
Moving Truck Rental in Edmonds, WA at Star Mini Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Edmonds, WA 98026
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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This was the worst customer experience I have ever had. My reservation was changed without my knowledge or consent to a pickup location 3 hours away, I reserved a 20 foot truck and all that was available was a 10 foot truck for an out of state move for my family of five. The customer service representative lied to me, was extremely rude and lacked the ability to show even an ounce of compassion towards severely inconveniencing my entire family. I will never use this service ever again. The location that we ended up picking up from was kind and understanding but this was nowhere near what we were looking for as far as equipment availability.Gloria Z.
My reservation was changed three time without telling me! The last time, I called to speak with someone to make sure it was available and they assured me it was. When I got to the Lynnwood location the truck had never been there!!Aaron L.
Allowing for a refund on the days not used after I had multiple â€œguaranteedâ€ pick-up times and equipment then be changed. I had a drop off day for Friday and it was dropped off Monday night/Tuesday Morning. I'm not allowing for U-Haul to double dip on usage of this moving truck.EUGENIO H.
wish it was closerDon B.
Printer was not working to print my receipt and she said she couldn't email it. The gentleman that checked me out was very nice but not real happy with the overall experience. She argued with me about how much gas was in the tank upon return however I had taken a photo of the mileage and gas level before and after so she finally fixed it. My 2nd time with issues during UHaul processing. :(Deborah L.
It was great, super-friendly, efficient and no nonsense. Will definitely rent here again.Paul C.
I was not given any paperwork to fill out. I rented the same exact U Haul in Renton drove to to West Seattle and back. Did not replace the gas and my bill was seventy five dollars'!...How can it be I drive way less this time and the bill is113.00. Jason has been called four times with no reply. Not very professional !!!!!!!!Gail A.
Everything was perfect! thank you1Julie G.
Friendly and courteous.Thomas N.
Nothing it was quick and easyBrian A.
Nothing! This location is convenient, the rep is awesome and it was the best and easiest location I've ever rented from!Lisa J.
Grate serves overall Excellent and very friendlySAMIR N.
Awesome staffDawn R.
I received a van with only 450 miles on it. It was an excellent Ford product, with a rear view camera attached to the mirror. Very clean condition. Glad that I rented from this location.Keith D.
One glitch was that I do not have a smart phone hence was not able to upload a driver's license photo; the gentleman at the shop handled this with a phone call. Charges were exactly what I had computed. Best regards.Richard S.
The rep at the Star Mini Mart was very pleasant to work with. I will definitely use this location in the future.Karen K.
Outstanding service....very knowledgable representatives...will use them again soon.Lynn H.
What a run around getting a truck. Over charged and not happyjim H.
This is not a reply about either facility, this reply is about the scheduling and reservation system. I reserved online, over a week before my rental date and got a call the day before, to tell me I have to get the truck from a different facility and at 1:30pm instead of 7am!!! This was inconvenient and caused us to have to adjust our whole trip. If the reservations are unreliable, how can we feel comfortable using your product??? I will think twice before using it again!!!neil A.
Be upfront on total costs it cost me 150.00 more than what U-haul quoted me on the reservation U-Haul is uses deceptive sales tacticskyle W.
Location wasn't versed in truck p/u via the U-Haul app so had to wait.Robert M.
Blankets were damp, and mildewed.Shawn S.
Don't lie to me and tell me that a truck was vandalized and I needed to go to a different location to get my 20 foot truck. I took the truck to the place where I originally chose to pick it up, and they said they haven't had a 20 foot truck in for months, and no trucks had been vandalized. Also, the truck was not cleaned in the cab. Pet hair and spilled food inside. Final straw was being told I had to bring the truck to the place 6 miles away that I didn't book from. They do have an impressive crack and marijuana pipe selection for sale at that location though. ( You think I'm kidding, I'm not. )George D.